Privacy Policy

Last updated: September 2026

This Privacy Policy describes how SWAP collects, uses, and shares information when you use our marketplace and swap platform. We aim to be transparent about our data practices and to give you meaningful control over your information.

Information We Collect

We collect information you provide directly to us, as well as information generated through your use of the Platform, including:

• Account information, such as your name, username, email address, and profile details.
• Listing information, such as photos, descriptions, and pricing for items you list.
• Transaction information, such as orders, swaps, messages between buyers and sellers, and disputes.
• Device and usage information, such as browser type, general location, and how you interact with the Platform.

How We Use Your Information

We use the information we collect to operate and improve the Platform, facilitate listings, transactions, and swaps, communicate with you about your account or activity, maintain the safety and integrity of the community, and comply with legal obligations.

How We Share Information

We do not sell your personal information. We may share information with service providers who help us operate the Platform, such as payment processors and shipping or logistics providers, and only to the extent necessary for them to perform their services. We may also share information when required by law or to protect the rights and safety of our users and the Platform.

Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Platform is used. You can control cookies through your browser settings, though disabling certain cookies may affect how the Platform functions.

Data Retention

We retain information for as long as reasonably necessary to provide the Platform, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of information and the purpose for which it was collected.

Your Rights and Choices

Depending on your location, you may have rights to access, correct, or delete the personal information we hold about you, or to object to certain processing. You can review and update much of your information directly in your account settings, or contact us to make a request.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children's Privacy

SWAP is not directed to children under the age required to form a binding contract in their jurisdiction, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can address it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will make reasonable efforts to notify users of material changes before they take effect.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out through the contact options available on the Platform.